FREQUENTLY ASKED QUESTIONS
Yes, Zexin only deals in 100% original and authentic products. We source directly from authorized distributors and trusted suppliers to ensure every item meets high-quality standards.
Delivery usually takes 2–5 working days for major cities in Pakistan. For remote or out-of-city locations, it may take up to 7 days. You will receive a tracking number as soon as your order is dispatched.
We sincerely apologize if that happens. Please contact our support team within 24 hours of receiving the product with pictures, and we’ll arrange a free replacement or refund based on the situation.
Orders can be changed or canceled within 1 hour of placement. After processing begins, cancellation or modification is not guaranteed. Please contact our support team promptly for assistance.
Zexin is committed to quality, transparency, and customer satisfaction. We offer genuine products, secure payment options, fast shipping, and responsive customer service — all designed to give you a worry-free shopping experience.